- The bank sent an email announcement to customers on Monday
Australia’s largest bank now charges its customers a fee if they want to withdraw their own money at a branch.
Commonwealth Bank said in an email sent to customers on Monday that it would close its “Full Access Account” and migrate customers to its “Smart Access Account.”
The new account starting January 6 will include a $3 fee added to each withdrawal at a branch, post office or by phone.
In recent years, the bank has insisted that its branch network is not transitioning to “cashless” after opening a number of “Specialty Centers”, which do not have tellers that handle physical cash.
More to follow.
Commonwealth Bank has told customers they will have to pay a fee to withdraw cash at a branch.
An email sent to customers on Monday detailing the new fee on the Smart Access account, Complete Access account type will be closed