<!–
<!–
<!– <!–
<!–
<!–
<!–
A Coles shopper has revealed a major upgrade being trialled in stores across the country, with other customers frustrated they have to wait to try it.
In a post to Reddit last week, the customer said they noticed the red ‘Swap-A-Box’ containers – typically used to pack Click and Collect orders – were being used at a check-out at her local store .
The boxes, which cost $2 each, were trialled in 29 stores in Victoria, Queensland, Tasmania and Western Australia in 2023.
The customer said they could not understand why the reusable boxes were not offered to shoppers in the store.
The customer said they could not understand why the reusable boxes were not offered to shoppers in the store
“Why doesn’t Coles use these in stores?” said the Reddit user.
“Perfect size, so much easier to use and no more torn paper bags.”
The customer compared them to the paper bags sold at checkout, saying they are far more ‘recyclable and resilient’.
“My point is they should have these in stores, not just for home delivery, as checkout is easier than using their useless bags,” they said.
Reddit users rushed to the comments section to share their thoughts on the boxes, agreeing that they should be made available in all Coles stores.
The boxes, which cost $2 each, were trialled in 29 stores in Victoria, Queensland, Tasmania and Western Australia in 2023
‘What are these Swap-a-Boxes from Coles and how do I get them?!’ wrote a user.
“Anything to avoid using those useless non-recyclable paper bags that Coles love to overcharge customers for, especially since they’ve made them smaller!,” said another person.
Another user said they remember the days when supermarkets left a wall of empty boxes at checkouts for people to carry their groceries.
“It makes so much sense, boxes are being reused, the supermarket doesn’t have to get rid of them,” they said.
A Coles spokesman said they had received a lot of positive feedback on the boxes so far and were looking forward to giving more customers the option.
A spokesperson for Coles said it had received a lot of positive feedback on the tills so far and was looking forward to giving more customers the option
“Our customers who have taken part in the trial have said that the Swap-a-box is durable and reusable, has reduced their use of bags and fits well in the boot,” the spokesman said.
The Swap-a-box trial is currently on offer for Click & Collect orders in the following stores:
- Victoria: Woodend, Southland, Elsternwick & Caulfield Village
- Tasmania: Burnie, Ulverstone, Devonport, Mowbray, Racecourse, Wellington St, Newstead, Meadow Mews, Charles, Sorell, Glebe Hill, Eastlands, New Town, Sandy Bay, Kingston, Bridgewater and Glenorchy
- Western Australia: Inglewood
- Queensland: Worongary, Mudgeeraba, Robina, Burleigh Waters, Mermaid Waters, Pacific Fair and Benowa Village