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Commonwealth Bank customers encounter difficulties in accessing their money through net banking and the CommBank app after a system failure

& # 39; Sitting at Woolies and unable to buy my dinner & # 39 ;: Unleashing customers on the Commonwealth Bank after major power outages cannot give thousands of people access to their money

  • Commonwealth Bank customers have been stranded due to a system failure
  • Customers experience problems logging in to their NetBank and CommBank app
  • Some customers say they don't have access to their money at supermarkets
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Enraged customers let go of Commonwealth Bank after being unable to access their money after a system failure via internet banking and the CommBank app.

The bank apologized to customers in Australia on Wednesday evening after internet users had trouble logging in.

The outage led to a furious response to social media, with some reporting that they were stranded when checking out at the supermarket.

Commonwealth Bank customers encounter difficulties in accessing their money through net banking and the CommBank app after a system failure

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Commonwealth Bank customers encounter difficulties in accessing their money through net banking and the CommBank app after a system failure

& # 39; Oh my lord, I was stuck trying to transfer money in the supermarket from one bill to another! Everyone was staring at me! Asked her to keep my shopping aside and serve everyone else until I can log in, & a user said.

& # 39; I was going to pay for $ 25 in groceries, my money is stuck in my savings account, & # 39; said anothe.

& # 39; My 11-year-old daughter and I are sitting on a few steps in Balmain, hoping it will come back. We then have to go via Uber to Sydenham for which I cannot pay now either.

& # 39; No food, no transport and I literally have blood on my legs. Fortunately I am wearing dark pants. & # 39;

A third person said: & # 39; Thank you for being with Woolies for not being able to buy dinner.

Commonwealth Bank in a Facebook post said it was aware of the problem and urgently investigated the matter.

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& # 39; We are aware that some customers have problems logging in to NetBank and the CommBank app & # 39 ;, it said in an update at 6:45 PM.

& # 39; We apologize for the inconvenience and we are working on it urgently. We will continue to update you here. & # 39;

A CBA spokesperson told Daily Mail Australia that the services are back to normal.

& # 39; We apologize for this and thank all our affected customers for their patience & # 39 ;, said the spokesperson.

Commonwealth Bank in a Facebook post said it was aware of the problem and urgently investigated the matter.

Commonwealth Bank in a Facebook post said it was aware of the problem and urgently investigated the matter.

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Commonwealth Bank in a Facebook post said it was aware of the problem and urgently investigated the matter.

. [TagsToTranslate] Dailymail