Cathay Pacific makes second-class blunder in two weeks

Cathay Pacific makes TWEEDE first-class blunder in two weeks with online glitch lowering $ 16,000 tickets for as little as $ 1,500 (and yet the airline says it will respect the tariffs)

  • Cheap rates for first-class seats were offered on the way from Lisbon to Hong Kong
  • The glitch meant that they were sold with a 90 percent discount
  • On New Year's Eve, the airline mistakenly offered $ 16,000 tickets for just $ 670

Jennifer Newton for MailOnline

and
afp

For a few lucky ones, it's the gift that keeps giving – an online glitch from Cathay Pacific that offers premium tickets for a fraction of their value.

Now for the second time in less than two weeks. And the airline will again honor the bargain prices.

On its website on Sunday morning, the Hong Kong-based airline offered first class flights from Lisbon to Hong Kong – via a connecting flight through London with a partner airline – for just $ 1,512 (£ 1,175), which is a 90 percent discount.

An error on the Cathay Pacific website resulted in premiums for a fraction of their value, for the second time in less than two weeks

An error on the Cathay Pacific website resulted in premiums for a fraction of their value, for the second time in less than two weeks

A comparable trip in first-class via Frankfurt would bring travelers back a dazzling $ 16,000 (£ 12,436), the South China Morning Post reported.

An airline spokesman attributed the error to an input problem & # 39; and added: & # 39; We investigate the cause of this incident both internally and externally at our suppliers. & # 39;

The airline will offer the cheap rates for the & # 39; very small number & # 39; Serving smart and happy travelers, the spokesperson added, just like last time.

This means that customers can experience first-class extras, such as access to the airline's lounges, a completely flat bed, a cozy sleeping suit and a carefully selected menu.

The bargains were sold on a route from Lisbon to Hong Kong via London. Pictured is a Cathay Pacific first class cabin

The bargains were sold on a route from Lisbon to Hong Kong via London. Pictured is a Cathay Pacific first class cabin

The bargains were sold on a route from Lisbon to Hong Kong via London. Pictured is a Cathay Pacific first class cabin

First-class extras at Cathay Pacific include access to the airline's lounges, a full flat bed, a picture and a cozy sleeping suit

First-class extras at Cathay Pacific include access to the airline's lounges, a full flat bed, a picture and a cozy sleeping suit

First-class extras at Cathay Pacific include access to the airline's lounges, a full flat bed, a picture and a cozy sleeping suit

It comes after airline blogs and New Year's travel overdrive after travelers with arrogant eyes noticed that the courier had offered first and business class tickets on its website, from Vietnam to the United States and Canada, for only $ 670 (£ 520) .

That represented a whopping 95 percent discount on the usual return flight of $ 16,000 on first class and $ 4-6,000 (£ 3-4,660) on business travel.

It took Cathay two days to publicly acknowledge the mistake, with a spokesman refusing to say how many tickets were sold at the reduced price.

Cathay had a difficult year in 2018. It continued to struggle with the rise of cheaper Chinese rivals on the mainland and lost $ 33 million in the first six months of the year.

Part of the food offered in the first-class cabin of Cathay Pacific, which has been carefully selected by chefs

Part of the food offered in the first-class cabin of Cathay Pacific, which has been carefully selected by chefs

Part of the food offered in the first-class cabin of Cathay Pacific, which has been carefully selected by chefs

Then in October, the indignation of customers and politicians in Hong Kong aroused a huge data breach five months earlier.

Hackers went on the road with data from 9.4 million customers, including some passport numbers and credit card details.

Cathay did not respond immediately to AFP's request for comment.

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