car2go suspends service in Chicago after & thieves 100 cars including Mercedes-Benz and other high-end vehicles and use them to commit crimes & # 39;
- Short-term rental app car2go has been temporarily suspended in Chicago
- Reportedly, the police arrested 12 people who allegedly cheated the app
- Authorities say that about 100 cars, including Mercedes-Benzes, have been stolen
- Company denies that the app has been hacked and says user data has not been compromised
The car2go app temporarily suspended operations in Chicago after dozens of people allegedly cheated the short-term rental site and stole as many as 100 Mercedes-Benz sedans and other high-end cars, it was reported.
At least 12 people were in custody from Wednesday night for alleged use of stolen or missing cars to commit crimes, WBBM-TV reported.
Authorities are investigating how car2go users have been able to manipulate the app to steal the cars.
The company denied Wednesday that its systems were being hacked and said user information was never in danger.
The company tweeted: & # 39; Clarification: we were not hacked.
& # 39; This is a fraud case, isolated in Chicago, and we are currently working with law enforcement.
The car2go short-term rental app has suspended its services in Chicago after dozens of cars have been stolen or missing from its fleet
& # 39; No personal or confidential information of our member has been compromised.
& # 39; No other SHARE NOW North American market has been hit. & # 39;
SHARE NOW is the result of a merger between car2go, which was owned by the German luxury car manufacturer Daimler, the manufacturer of Mercedes-Benz, and DriveNow, the BMW car sharing bank.
& # 39; Out of an abundance of caution and safety for our members, we temporarily pause our Chicago service & # 39 ;, a car2go spokesperson told WBBM-TV.
The Chicago Police Department said it was aware of & # 39; misleading or fraudulent means & # 39; which were used to access the cars & # 39; s.
& # 39; Because of the company's information, numerous vehicles have been found and people of interest are being interrogated & # 39 ;, CPD said in a statement.
& # 39; The Chicago Police Department is working with the company to determine if there are other vehicles whose locations cannot be accounted for.
& # 39; At the moment, the recoveries appear to be isolated on the West Side. The investigation is ongoing. & # 39;
The car2go fleet consists of Mercedes-Benz A class, Mercedes-Benz GLA, Mercedes-Benz CLA, Mercedes-Benz B-Class and compact compact Smart cars with two passengers.
The app works by forcing users to pay a one-time registration fee of $ 5.
Users can then reserve a car for rental. The app loads by the minute.
The cars can be unlocked using a special PIN that would be entered in the app after booking.
Researchers in Chicago are trying to figure out how a large group of people have been able to massively unlock dozens of cars.