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Californian mother Aliss claims that Sun Country Airlines tried to charge her $ 75 to sit with her son

California mother says the airline tried to charge her $ 75 to sit with her toddler son after she changed her reserved seat and told her that you were alone

  • The woman, only known as Aliss, said she booked to be with her young son Kai
  • They made a trip with Sun Country Airlines to San Diego from Providence
  • Aliss, from La Mesa, says she was shocked to find that her chair was not next to Kai
  • She said she was then told that she had to pay $ 75 to solve the problem
  • & # 39; I had never booked a flight where we could not sit together & # 39 ;, she said
  • Another passenger would have given up his seat so that Aliss could sit with Kai
  • Sun Country Airlines apologized and said the incident was contrary to their policies
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A California mother claims that an airline was trying to charge her $ 75 to sit with her toddler son after changing her reserved seat and telling her & # 39; that you are on your own & # 39 ;.

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The woman, only known as Aliss, said she had booked to be with her young son Kai for the Sun Country Airlines trip to San Diego from Providence.

But when she arrived at the airport in Rhode Island, Aliss from La Mesa said she was shocked to find that her chair was not next to the younger one.

She said she was then told that she had to pay $ 75 to solve the problem.

Californian mother Aliss claims that Sun Country Airlines tried to charge her $ 75 to sit with her son

Californian mother Aliss claims that Sun Country Airlines tried to charge her $ 75 to sit with her son

Aliss said she had booked to be with her young son Kai for the Sun Country Airlines trip to San Diego from Providence, but was told & # 39; you are alone & # 39;
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Aliss said she had booked to be with her young son Kai for the Sun Country Airlines trip to San Diego from Providence, but was told & # 39; you are alone & # 39;

Aliss said she had booked to be with her young son Kai for the Sun Country Airlines trip to San Diego from Providence, but was told & # 39; you are alone & # 39;

Aliss, who has a third party website to book her flight, told ABC 10: & # 39; I had never booked a flight where we could not sit together. & # 39;

Aliss added: & # 39; I can't afford that. What else can we do? And she said, well for $ 22 I can put you in a row in front and behind each other. I said that doesn't help my problem. He is still not sitting next to me.

& # 39; She said no, you are on your own. You just have to argue with people. & # 39;

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Another passenger would have given up his seat so that Aliss could sit with Kai.

The mother and son then experienced major delays on the next part of their journey. Aliss warned: & # 39; Be wise with whom you spend your money & # 39 ;.

A Sun Country Airlines spokesperson apologized for the incident and said it was their policy & # 39; that children are on the travel route for free with an adult & # 39 ;.

Sun Country Airlines apologized for the incident and said it was their policy & # 39; that children are always on the travel route with an adult free of charge & # 39;

Sun Country Airlines apologized for the incident and said it was their policy & # 39; that children are always on the travel route with an adult free of charge & # 39;

Sun Country Airlines apologized for the incident and said it was their policy & # 39; that children are always on the travel route with an adult free of charge & # 39;

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She added: "We have pointed this error out with our airport staff to ensure that our policies are implemented correctly.

& # 39; We have given the passenger a full refund for the costs incurred at the ticket office in connection with the seat allocation.

& # 39; We could also ensure that two seats were allocated side by side on her return flight.

& # 39; Our team resented the $ 200 vouchers due to the flight delay to the email we registered, and we are adding an additional $ 100 voucher for the inconvenience. & # 39;

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