BT increases costs for millions – can you get a better deal elsewhere?

Price increase: millions of new customers in the UK can be hit by the latest increase

Millions of BT customers will see the bills rise this week. The telecom giant increases prices this year for the second time and the third time in 15 months.

So far, the average BT customer has so far increased to £ 60 this year according to experts.

Users of broadband, fixed, TV and BT sports may be affected by the latest walk, which was announced earlier this year.

Price increase: millions of new customers in the UK can be hit by the latest increase

Price increase: millions of new customers in the UK can be hit by the latest increase

From Sunday, the standard broadband prices including line rental will increase by £ 2.50 per month.

However, as we explain below, customers affected by the rises can be free to exchange at no cost, if they wish, depending on when they are signed up.

The rental price of the line increases from £ 18.99 to £ 19.99 or from £ 56.97 to £ 59.97 for quarterly bills.

Customers will also have to pay an additional 2p per minute for fixed calls, 1p for mobile calls and 5p for international calls.

The cost of 1571 answering telephones also increases by 50 p per month.

Mubina Pirmohamed, digital expert on comparison website Compare the market, said: 'BT' s price increases are an ideal opportunity for existing customers to view their current set – up and see if they can get a better deal elsewhere.

& # 39; For people who are looking for an unlimited agreement for fiber optic broadband, BT is too expensive for newcomers and established competitors.

& # 39; It is not even in the top 20 of the cheapest deals on our website. & # 39;

Mr. Pirmohamed also encouraged BT's customers to BT Sport to consider other providers because there might still be cheaper deals.

He said: & # 39; The cheapest BT deals that come with BT Sport are only available to new customers. Existing customers may pay the effort.

They might consider getting a Virgin deal that also includes BT Sport because they join a new Virgin customer who can offer them a discount. & # 39;

Hyperoptic, Post Office, TalkTalk, John Lewis, Plusnet, Virgin, Vodafone, EE and Sky were all listed as brands that had better deals than BT.

A BT spokesperson said: "We continue to freeze prices for low-income customers, and for all customers who want to upgrade to our new BT Plus subscriptions, which offer super-fast and ultrafast glass fibers with a 18-month freeze and unique Keep Connected Promise. & # 39;

Gavin Patterson will leave his role as chief executive later this year, after 14 years at BT

Gavin Patterson will leave his role as chief executive later this year, after 14 years at BT

Gavin Patterson will leave his role as chief executive later this year, after 14 years at BT

BT customers may be able to switch

All customers affected by the increase should have been notified by BT by letter between June and August to let them know when there are new costs.

Rules stipulate that customers who wish to leave, 30 days after receipt of the letter, can do so without penalty, because this increase is not related to the inflation figures.

However, if you received the letter more than 30 days ago, it is probably too late to cancel without penalty if you have a contract.

To learn more about the potential price increase, customers can log in to their BT account to see which plan they are in and see if that plan is due to a higher price.

The turnout comes after chief executive, Gavin Patterson, in July said the company was no longer looking to compete with ultra-cheap telecom rivals and instead would raise prices for existing customers and provide a high quality service.

Mr. Patterson announced that he would leave BT later this year after he had worked in the company for 14 years.

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