British expat Jordana Grace shocked after buying a bag of ice cubes at a gas station

British expatriate shocked by ‘weird trust system’ when buying a bag of ice at Australian gas stations

  • A British expat living in Australia has revealed a ‘weird’ thing she discovered
  • Jordana Grace bought two bags of ice cubes at a gas station
  • She was then told to get her ice cream out of a freezer outside unattended
  • The comedian said she was amazed at the ‘level of confidence’ Aussies have


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A British expatriate living in Australia has revealed the ‘weird’ thing she discovered when she bought a bag of ice cubes at a gas station.

Jordana Grace said she was surprised by the “level of confidence” Aussies have after being told to get her own bag of ice cream from the freezer at the gas station unsupervised.

The comedian, who moved from London to Brisbane, explained how she found the method strange, because in the UK shoppers can’t leave the store with the ice cream until it’s scanned and paid at the counter.

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A British expat living in Australia has revealed the 'weird' thing she just discovered when buying ice cubes at a gas station

She was surprised by the 'level of confidence' Aussies have after being told to get her own bag of ice cream from the freezer at the gas station unsupervised

She was surprised by the 'level of confidence' Aussies have after being told to get her own bag of ice cream from the freezer at the gas station unsupervised

Jordana Grace (pictured) said she was amazed at the “level of confidence” Aussies have after being told to get her own bag of ice cream from the freezer outside the gas station without any supervision – having already paid for it within the store

“I just wanted two bags of ice, I went in and I couldn’t see it, so I asked the guy. He said ‘you pay for it and then you go out to the refrigerator and then you go to your car,’ she said in her TikTok video.

She was clearly confused and asked the worker, ‘Don’t you want me to get the bag so you can scan it and I’ll pay for it? Isn’t that normal?’

But the employee responded to her and said, “No, you just pay for it and then we trust you’ll get what you paid for.”

Stunned by the revelation, Jordana said she found the procedure “shocking.”

“They like to trust you at the gas station. I don’t know why I find this so shocking. Like you just walk out and they trust you to get ice, firewood and all the fishing bait. I just don’t feel like I got this confidence in the UK,” she said.

“So now not only do I have two bags of ice, but now I have a lot of questions.”

Jordana said the experience of buying ice cream was one of those things she wished she had known before moving to Australia.

The comedian who moved from London to Brisbane said she found the method odd, as in the UK shoppers can leave the store with the ice cream once it's scanned and paid for at the counter

The comedian who moved from London to Brisbane said she found the method odd, as in the UK shoppers can leave the store with the ice cream once it's scanned and paid for at the counter

The comedian who moved from London to Brisbane said she found the method odd, as in the UK shoppers can leave the store with the ice cream once it’s scanned and paid for at the counter

Jordana said the experience of buying ice cream was one of those things she wished she had known before moving to Australia

Jordana said the experience of buying ice cream was one of those things she wished she had known before moving to Australia

Jordana said the experience of buying ice cream was one of those things she wished she had known before moving to Australia

Her video has since been viewed more than 30,000 times, with many Aussies insisting, “We are a trusted country.”

However, a man quickly dismissed the claim, saying, “No, it’s just ice cream. We still lock high stolen items behind glass.’

Some gas station workers also commented on the video, confirming: “Spoiler: As someone who works at a servo in Australia we don’t trust you, we have cameras at the exits recording your license plate.

While another agreed, saying, “I’ve worked in a servo… you’re in front of the camera, your car’s license plate is on the camera… the trust is in the cameras.”

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