The sector came under fire at the end of last year for the forced measure, which affected defaulted customers during the cold winter months, prompting the authority to impose a temporary ban in January.
Britain took strict measures on Tuesday against energy suppliers over the compulsory installation of prepaid meters, following great dissatisfaction after some low-income customers were forced to pay high fees due to the cost of living crisis.
Regulator Ofgem has toughened up the controversial practice, after reports that British gas contractors have sent debt collectors to raid homes and force the installation of BPMs, which offer higher rates than conventional devices and could cut off supply to defaulting customers. .
The sector came under fire at the end of last year for the forced measure, which affected defaulted customers during the cold winter months, prompting the authority to impose a temporary ban in January.
The authority announced Tuesday that the new voluntary law, which all energy suppliers have signed, will stop such coercive practices for customers over the age of 85 and those with serious health problems.
Lobby groups warned that the measures did not go far enough and lamented the lack of a comprehensive ban on mandatory installation of prepaid meters.
