Credit and debit processing company Moneris confirmed it experienced a network outage on Saturday amid widespread reports of issues with customer payment terminals in several parts of Canada.
In an email to Breaking:, the company said the outage lasted about an hour and a half.
“This afternoon, Moneris experienced an intermittent network outage that impacted our customers’ ability to process transactions for approximately 90 minutes,” a spokesperson said in the email.
“We have resolved the network outage and returned transaction processing to normal. Merchants may experience some transaction slowness while systems catch up.”
Moneris did not say how widespread the outage was. People posting on X, the social media platform formerly known as Twitter, have reported issues in several parts of Canada, including British Columbia, Winnipeg and Mississauga, Ontario.
The disruption also prompted BC Ferries to issue a travel advisory due to issues on board its fleet.
#BCFHeadsUp Due to a service interruption with Monaris, our terminals are unable to accept debit or credit cards. Our team is currently working on an interim solution. We appreciate your patience in the future.
Travel notice here: https://t.co/KdebW77Vks ^bt
BC Ferries has since reported that its issues have been resolved.
Moneris’ website was also down for part of Saturday. The company says it processes for more than 325,000 merchant establishments in Canada.
