A young family was forced to cancel their vacation after a caravan park refused access to the assistance dog of their brain-damaged son.
The Reese family from Murray Bridge, Adelaide, booked a break at Marion Holiday Park in Bedford Park – a place where they stayed three times before.
On arrival, the family was refused entry because they were traveling with their dog Hunter.
Hunter is a three-year-old Labrador and assistance dog of their eight-year-old son Logan, who suffered a brain injury from a tumor he was born with.
Logan is non-verbal, suffers from autism and epilepsy and tends to run away, training Hunter to respond to emergencies.
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Hunter from Logan's Bed (photo) at Adelaide Women and Children & # 39; s Hospital
Hunter goes everywhere with Logan (photo on the right) and gives him daily support and friendship
& # 39; Hunter is such a strong support for Logan & # 39 ;, mother Murrianna Reese told Daily Mail Australia.
& # 39; He will bark on command safely to help us when Logan walks away and Logan hugs him and lies down with him and he is the only way he goes out in public. & # 39;
Hunter is always on Logan's side, even spending time with him in hospital due to treatment attacks, and also helping with Logan & # 39; s older brothers and sisters Zach and Mystique, who suffer from autism.
But despite this, the Reese family was forced to cancel their trip when Hunter was refused entry to the caravan park due to their & # 39; no pets & # 39; policy.
The Federal Disability Discrruption Act states that Hunter is allowed in all public places as an assisting dog in training, and even with the appropriate accreditation cards shown by the Reese family, staff refused to enter the park.
Hunter is registered as a service dog on the South Australian Dog and Cat Management Board, but Mrs. Reese said the resort claimed there was insufficient evidence to prove that Hunter was a service dog.
She even showed Hunter's personnel photos at the accommodation during their most recent trip to the holiday park in March 2018, where caravan staff members claimed they had no evidence that the family brought a dog into the park in their company records .
Hunter always supports the family, pictured with Logan & # 39; s sister Mystique at the hospital
Hunter (photo) at the Marion Holiday Park in 2018, where he was recently refused entry
& # 39; I showed the staff and said that we have gone through this ID in the past and they said & # 39; oh you must have put it in, & Mrs. Reese said.
& # 39; Staff said that because Hunter is not a visual assistance dog, he is in a different class, but he is not, they fall under the same category under the Disability Discrimination Act. & # 39;
& # 39; We were admitted earlier, so we kept coming back. & # 39;
Mrs. Reece said she would file a claim with the Human Rights Commission, which may give the Marion Holiday Park fines of up to $ 10,000 in refusing Hunter in the park.
Marion Holiday Park owner Alan Rowett said the caravan park had sent the family an email a week before their arrival requesting accreditation documents for their dog and received no response.
Murrianna Reese (photo) was shocked that her son's assistance dog was denied access to the park
& # 39; We do not accept pets, and there are laws regarding assistance dogs and we meet them, but we did not believe the dog was certified. & # 39; Mr. Rowett told Daily Mail Australia.
Mr. Rowett said that the accreditation provided by the family had expired, thereby denying access to the dog. Mrs. Reece provided a secondary ID from Brama Labradors where Hunter is listed as an assisting dog in training, but it was not considered valid by staff.
& # 39; The family has been a previous guest and we are proud to be repeat guests, but we have a policy and we have been destroyed by the outcome of this situation. & # 39;
Mr. Rowett said that all the money that was paid by the family to the caravan park was repaid.
Mrs. Reece went to Facebook to share her destiny and asked friends to share her story
Hunter is always on the move with the family, pictured with daughter Mystique in Rundle Mall
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