Will generative AI and ChatGPT in the workplace make some jobs obsolete or will they simply change the way we work and free us from some of the more mundane, boring parts of our jobs? Isabel Berwick hears from Jeff Wong, head of the innovation team at professional services firm EY, who believes this new technology will free employees to become more productive. In addition, Madhumita Murgia, the FT’s artificial intelligence editor, provides an overview of sectors that could see significant change, while Mary Towers, a labor rights policy expert at Britain’s Trades Union Congress, an umbrella body for unionized workers, says that employees need to gain more control over how generative AI is introduced into the workplace.
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Presented by Isabel Berwick. Produced by Audrey Tinline. The executive producer is Manuela Saragosa and the sound engineer is Jake Fielding.
Read a transcript of this episode on FT.com
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