When new devices and applications are added that promise the efficiency and productivity of the organization like never before, there are usually two ways to respond, depending on your role in a company.
The first is a frank enthusiasm for the new possibilities that this product offers, the second a more cynical and worried increase of the eyebrows – is this necessary? Do we really need company data that spits to another platform? Are we still safe?
Reassuring those in the last camp – mostly IT administrators and compliance agencies – are a large number of mobile device (MDM) services that monitor and protect all mobile assets in an organization. A good piece of MDM ensures that enthusiastic embracers of new technology can ensure renewed productivity, while IT managers can stay at the top of admin, compliance and security in one place.
So let's look at the best MDM market and see which platform might work for your organization.
1. Jampf Pro
Manage Apple devices in the enterprise
Wide range of tools
Good customer service
Only Apple devices
Jampf Pro offers comprehensive management of Apple mobile devices in the company, and describes itself as the "Swiss army knife to meet the needs of your users".
System administrators can troubleshoot problems with iOS devices, keep them up-to-date, manage their security, and ensure that all users have the apps and services they need. All these tasks can be automated and offer a welcome convenience factor for IT professionals at the helm.
In addition, the user interface is clear and easy to use, so unless you are an absolute beginner in the world of device management, it should not take too long to get used to operating the Jampf Pro platform.
The software can be run via the cloud or as an on-premise service and also works with assets for asset management, network access controllers and other IT services thanks to built-in integrations. If problems occur, a useful customer service team is available via telephone, e-mail and live chat during office hours – with a Premium Support service that is also available for additional technical and strategic expertise.
Jampf Pro rate plans start at $ 6.67 (£ 5) per Mac per month.
High-quality device management with integration for many apps
Multiple products for different needs
Integration with more than 5500 apps
Okta offers IT managers the tools to manage all web applications entering the work environment, with on-demand identity and access management operational in the cloud and behind the firewall.
The MDM products are plentiful, including single sign-on for quick application access, multi-factor authentication for added security, lifecycle management for controlling the traffic of people in and out of the organization, and universal directory, so you can user can manage, app, device and API in your organization from one location.
Given the endless flow of applications and technologies that invade the typical corporate network, potential Okta fans will be happy to hear that it has integration for more than 5,500 apps, including Office 365, G Suite, AWS, Slack, Salesforce, Zendesk and Splunk. Okta & # 39; s security analysis and automated provisioning tools provide peace of mind when it comes to managing employee devices.
An annual contract of $ 1,500 (£ 1,120) is the minimum requirement for Okta's products, which are generally considered more expensive, although volume discounts are available for business customers with more than 5,000 users.
3. Mobilock Pro
Affordable device management for Android hardware
Wide range of controls and settings
There was a lot of concern and consternation when Android devices first reached & # 39; the company & # 39; permeated, with a lot regarding the operating system as somewhat unsafe compared to business favorites BlackBerry and iPhone. But with device management solutions such as Mobilock Pro now on the market, IT managers are increasingly relaxed about the presence of Android in their organization.
MobiLock Pro is a cloud-based platform that allows users to manage all of their company's Android devices. The heart of the management control is the ability of the system to lock devices in kiosk mode, replacing the default home screen of the device with a customizable screen that restricts which apps and websites users have access to.
Control is further improved by making certain OS functions inaccessible – which prevents employees from adjusting the settings of the device or installing unapproved apps – while websites can be blocked and whitelisted.
Administrators can also push files to devices from their dashboard, remotely send alarms to let devices ring, send one-way messages to any number of registered devices, and remotely delete all images, videos, and audio files from device galleries.
But it's not just bad news for the device wearer, they can also create device profiles with customized brand names and use the pre-selected list of apps and websites at their convenience. If you want to use MobiLock Pro on more than 100 devices, the price starts at $ 12 (£ 9) per device per year.
4. ManageEngine Mobile Device Manager Plus
Feature full device management for iOS and Android
Works with iOS and Android devices
Full of features
ManageEngine Mobile Device Manager allows you to manage the mobile resources of your organization while maintaining strong security. It is available as a cloud and on-premise service and works on both Apple and Android devices.
Mobile Device Manager offers a wide range of features and tools: device enrollment provides platform-specific bulk enrollment options and device management enables remotely controlled devices in real time with the ability to set profile policies, depending on department or hierarchy.
The app management that can block certain apps in the business side of a user's device (which is kept separate from their personal profile), along with mobile security that protects resources and information through access codes, geoharding and external locking and erasure.
Remote troubleshooting allows you to view and control devices remotely in real time, and mobile content management pushes documents and other resources to employee devices. Finally, audit tools can update administrators on the number of devices on the network, see which apps are used by whom and see if they fall outside of the set limits.
Prices start at $ 10 (£ 7.50) per device per year – not bad at all for such a platform full of features.
5. Miradore Online
Excellent BYOD management for SMEs
Suitable for iOS, Android and Windows
Good functions for lost devices
Focused on small and medium-sized companies, healthcare companies and service providers, Miradore Online is a cloud-based MDM, which provides smartphones and tablets with Android, iOS and even Windows Phone.
The control functions include password codes, device encryption and external locking – plus the ability to erase the device from all data if lost or stolen. Things are even better for iOS devices in the network because they can be put in the Lost mode, the phone or tablet can be locked and a contact number can be displayed for those who can find it.
For implementations of your own device (BYOD), the convenient selective erase function makes it possible to delete all company-specific data from a device, while leaving personal data intact.
Elsewhere on the platform, we have tools to track the location of all devices (with information such as longitude and latitude, zip code and street address), the ability to configure e-mail, Wi-Fi and VPN settings, plus restriction options can be set to data roaming, web content and app availability.
Pricing plans start at $ 1 (75p) per device per month.
The best of the rest
Another MDM service that covers iPhone, Android and Windows is SureMDM. Producer 42Gears describes the product as a simple and lean & # 39; solution for the company, aimed at SMEs & startups. Features include application implementation, security policies, location tracking, screen sharing and remote troubleshooting.
This should not be confused with Simple MDM, which specializes exclusively in the management of Apple devices. With Simple MDM, organizations can secure company resources and data on mobile devices by hiding apps, disabling functionality, implementing access codes, & dangerous & # 39; block iOS functions and more.
Another notable market player is Hexnode MDM, which also includes iPhone, Android and Windows. Keep track of devices in your network through individual and group management, kiosk mode, app management, web filtering, tracking, geofencing and expense management, among other functions.
AirWatch also provides devices with each of the three most important mobile operating systems and does so with a large number of tools and functions. Choose from three management suites (spread out in price) and keep devices up-to-date and secure them via a well-designed, easy-to-use central dashboard.
Cisco's ubiquity of enterprises also extends to managing mobile devices, thanks to Cisco Meraki. The cloud-based platform provides centralized management, diagnostics and monitoring for all mobile devices managed by your organization, from iPads and Android devices to Macs and PCs.