BA apologizes after the passenger & # 39; disgusting soaked bruschetta & # 39; was served and then offered & # 39; cold croissant & # 39; when she complained aboard £ 1,200 long-haul flights from Chicago to Heathrow
- Sandra Arthur received & # 39; disgusting and drenched & # 39; bruschetta served on long-haul flights
- She traveled from Chicago to Heathrow and paid £ 1,200 for a return
- Mrs. Arthur, from Cheltenham was supported on Facebook by other angry travelers
- British Airways has since apologized for meal & # 39; falling below its expectations & # 39;
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British Airways apologized to a passenger after being served a & # 39; disgustingly soaked bruschetta & # 39; breakfast – and then offered an & # 39; cold croissant & # 39; as compensation.
Sandra Arthur traveled from Chicago O & H 39 to London Heathrow on Saturday and said she was shocked by the & # 39; humid & # 39; egg and cheese meal during the flight.
Mrs. Arthur, from Cheltenham, Gloucestershire, uploaded photos of the food on Facebook to complain about the meal on the long-haul flight, which cost her £ 1,200 for a return trip.
In addition to the post, she wrote: “The breakfast was absolutely disgusting. A moist bruschetta with egg and cheese.
Sandra Arthur, left, was furiously left behind after a & # 39; disgusting and soaked & # 39; bruschetta was operated, entitled to a BA flight from Chicago to London Heathrow
Mrs. Arthur complained on Facebook, in the photo, adding that she had a & # 39; cold croissant & # 39; got after she complained about the food
She said that the bruschetta did not look at all as advertised on the package
& # 39; Bruschetta was hard to get out of the box and the egg and cheese stick to the box.
& # 39; And as the flight attendant said, he cannot believe that he is expected to cook toasted bread in a steam oven.
& # 39; So many complained. We could not eat this and when we complained we were offered a cold croissant.
& # 39; The flight attendant was extremely embarrassed but professional. & # 39;
The image shows the egg and cheese that appear to be curdled with the bread and also miss the green herbs as advertised on the package.
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Her position drew several comments, including those from people who complain about previous BA meals
Annabelle C. Martin said: & BA are expensive airline tickets with terrible meals. & # 39;
Kevin Major wrote: & # 39; Unfortunately, the ex-US breakfast offer is pathetic … I'd rather just wait until I land and then get something. & # 39;
Diana Jamison added: “They gave us this on our July 8, Seattle to London Heathrow. We didn't have the problems you had, but it was still disgusting. & # 39;
Erik Booher complained after having this & # 39; chicken and mash & # 39; earlier this month. meal on his BA flight from the US to London
He said the meal on & # 39; dog food & # 39; and that he had expected more from British Airways
The airline has since apologized and a spokesperson said: & We are sorry that our standards on this occasion fell below our customers' expectations. & # 39;
It comes after British Airways also apologized earlier this month to a customer who claimed that the meal on his flight looked like & # 39; dog food & # 39 ;.
Erik Booher flew from Houston, Texas to London Heathrow with the airline for a cruise in the Mediterranean, but was not impressed with his food.
He posted a photo of his meal on Twitter, which he said was the & # 39; chicken and mash & # 39; was served to him on his £ 700 flight.
In April, Jo Henderson-Tchertoff was served a sandwich that was described on the menu as & # 39; chicken fillet in a creamy mayonnaise with slowly roasted tomato topped with crispy iceberg lettuce served in a seedless roll & # 39 ;.
Earlier this year, another dissatisfied passenger posted this photo of his & # 39; breakfast & # 39; on-board
Another passenger was angry with this & # 39; chicken fillet in a creamy mayonnaise with a slow roasted tomato roll
She posted a sandwich on BA's Facebook page that she claimed was embarrassed to serve her.
And Steve Kro and his partner remained & # 39; disgusted & # 39; after receiving a cereal and croissant for breakfast instead of the traditional English on their 12-hour flight to Grand Cayman.
The Birmingham, West Midlands couple had paid £ 2,000 in total to upgrade their seats for their return flights from Heathrow for the company's World Traveler Plus ticket.
Andrew Hedge was also shocked when he had a & # 39; dry sandwich & # 39; had been smeared with cream cheese on his £ 1,200 flight from Heathrow to Miami.
- Have you experienced poor airline food? Email firstname.lastname@example.org.
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