BA apologizes after the passenger & # 39; disgusting soaked bruschetta & # 39; is operated

BA apologizes after the passenger & # 39; disgusting soaked bruschetta & # 39; was served and then offered & # 39; cold croissant & # 39; when she complained aboard £ 1,200 long-haul flights from Chicago to Heathrow

  • Sandra Arthur received & # 39; disgusting and drenched & # 39; bruschetta served on long-haul flights
  • She traveled from Chicago to Heathrow and paid £ 1,200 for a return
  • Mrs. Arthur, from Cheltenham was supported on Facebook by other angry travelers
  • British Airways has since apologized for meal & # 39; falling below its expectations & # 39;
  • Have you experienced poor airline food? Email joseph.curtis@mailonline.co.uk
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British Airways apologized to a passenger after being served a & # 39; disgustingly soaked bruschetta & # 39; breakfast – and then offered an & # 39; cold croissant & # 39; as compensation.

Sandra Arthur traveled from Chicago O & H 39 to London Heathrow on Saturday and said she was shocked by the & # 39; humid & # 39; egg and cheese meal during the flight.

Mrs. Arthur, from Cheltenham, Gloucestershire, uploaded photos of the food on Facebook to complain about the meal on the long-haul flight, which cost her £ 1,200 for a return trip.

In addition to the post, she wrote: “The breakfast was absolutely disgusting. A moist bruschetta with egg and cheese.

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Sandra Arthur, in the photo

Mrs. Arthur complained about a & # 39; disgusting and soaked & # 39; bruschetta on her BA flight

Mrs. Arthur complained about a & # 39; disgusting and soaked & # 39; bruschetta on her BA flight

Sandra Arthur, left, was furiously left behind after a & # 39; disgusting and soaked & # 39; bruschetta was operated, entitled to a BA flight from Chicago to London Heathrow

Mrs. Arthur complained on Facebook, in the photo, adding that she had a & # 39; cold croissant & # 39; got after she complained about the food

Mrs. Arthur complained on Facebook, in the photo, adding that she had a & # 39; cold croissant & # 39; got after she complained about the food

Mrs. Arthur complained on Facebook, in the photo, adding that she had a & # 39; cold croissant & # 39; got after she complained about the food

She said that the bruschetta did not look at all as advertised on the package

She said that the bruschetta did not look at all as advertised on the package

She said that the bruschetta did not look at all as advertised on the package

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& # 39; Bruschetta was hard to get out of the box and the egg and cheese stick to the box.

& # 39; And as the flight attendant said, he cannot believe that he is expected to cook toasted bread in a steam oven.

& # 39; So many complained. We could not eat this and when we complained we were offered a cold croissant.

& # 39; The flight attendant was extremely embarrassed but professional. & # 39;

The image shows the egg and cheese that appear to be curdled with the bread and also miss the green herbs as advertised on the package.

Have you experienced poor airline food?

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Email joseph.curtis@mailonline.co.uk

Her position drew several comments, including those from people who complain about previous BA meals

Annabelle C. Martin said: & BA are expensive airline tickets with terrible meals. & # 39;

Kevin Major wrote: & # 39; Unfortunately, the ex-US breakfast offer is pathetic … I'd rather just wait until I land and then get something. & # 39;

Diana Jamison added: “They gave us this on our July 8, Seattle to London Heathrow. We didn't have the problems you had, but it was still disgusting. & # 39;

Erik Booher complained after having this & # 39; chicken and mash & # 39; earlier this month. meal on his BA flight from the US to London
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Erik Booher complained after having this & # 39; chicken and mash & # 39; earlier this month. meal on his BA flight from the US to London

Erik Booher complained after having this & # 39; chicken and mash & # 39; earlier this month. meal on his BA flight from the US to London

He said the meal on & # 39; dog food & # 39; and that he had expected more from British Airways

He said the meal on & # 39; dog food & # 39; and that he had expected more from British Airways

He said the meal on & # 39; dog food & # 39; and that he had expected more from British Airways

The airline has since apologized and a spokesperson said: & We are sorry that our standards on this occasion fell below our customers' expectations. & # 39;

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It comes after British Airways also apologized earlier this month to a customer who claimed that the meal on his flight looked like & # 39; dog food & # 39 ;.

Erik Booher flew from Houston, Texas to London Heathrow with the airline for a cruise in the Mediterranean, but was not impressed with his food.

He posted a photo of his meal on Twitter, which he said was the & # 39; chicken and mash & # 39; was served to him on his £ 700 flight.

In April, Jo Henderson-Tchertoff was served a sandwich that was described on the menu as & # 39; chicken fillet in a creamy mayonnaise with slowly roasted tomato topped with crispy iceberg lettuce served in a seedless roll & # 39 ;.

Earlier this year, another dissatisfied passenger posted this photo of his & # 39; breakfast & # 39; on-board

Earlier this year, another dissatisfied passenger posted this photo of his & # 39; breakfast & # 39; on-board

Earlier this year, another dissatisfied passenger posted this photo of his & # 39; breakfast & # 39; on-board

Another passenger was angry with this & # 39; chicken fillet in a creamy mayonnaise with a slow roasted tomato roll

Another passenger was angry with this & # 39; chicken fillet in a creamy mayonnaise with a slow roasted tomato roll

Another passenger was angry with this & # 39; chicken fillet in a creamy mayonnaise with a slow roasted tomato roll

She posted a sandwich on BA's Facebook page that she claimed was embarrassed to serve her.

And Steve Kro and his partner remained & # 39; disgusted & # 39; after receiving a cereal and croissant for breakfast instead of the traditional English on their 12-hour flight to Grand Cayman.

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The Birmingham, West Midlands couple had paid £ 2,000 in total to upgrade their seats for their return flights from Heathrow for the company's World Traveler Plus ticket.

Andrew Hedge was also shocked when he had a & # 39; dry sandwich & # 39; had been smeared with cream cheese on his £ 1,200 flight from Heathrow to Miami.

  • Have you experienced poor airline food? Email joseph.curtis@mailonline.co.uk.

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