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Australian grandfather Phil Nelson (photo) was stranded in Canada after being seriously injured in a fall before a technical problem meant that he would not be covered by travel insurance

Australian grandfather remains stranded during his visit to Canada to see his seriously ill son refused to cover his hospital or flight costs due to an excuse in the catch-22 after his travel insurance

  • Australian grandfather suffered devastating head injury while in Canada
  • Phil Nelson (65) and his wife Morag rushed to Canada to stand by their son's side
  • One of their sons had a serious car accident and was living on
  • After suffering the head injury, they were told that the insurance did not cover it
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An Australian grandfather was stranded in Canada after being seriously injured by a fall, and his travel insurance company refused to cover the costs.

Phil Nelson (65) and his wife Morag (Perth) flew to Calgary in July after their son Karl was involved in a serious traffic accident that caused him a living.

However, on October 11, Mr. Nelson himself suffered as a result of an accident when he fell down a flight of stairs.

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Australian grandfather Phil Nelson (photo) was stranded in Canada after being seriously injured in a fall before a technical problem meant that he would not be covered by travel insurance

Australian grandfather Phil Nelson (photo) was stranded in Canada after being seriously injured in a fall before a technical problem meant that he would not be covered by travel insurance

Nelson was stabilized at the hospital before being flown to Calgary, where he spent 10 days in intensive care. Shortly thereafter he was moved to the trauma department.

In a hurry to stand next to their son, they opted for multi-trip insurance, designed for people who plan to travel more than once a year.

However, the couple were told that their hospital costs – $ 25,000 per day – would not be covered because they had not returned to Australia within 30 days, a requirement for their insurance.

The family was also informed that the costs of a flight back to Australia would not be reimbursed.

Mrs. Nelson told me Nine news the family was left destroyed when they received the news.

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& # 39; It just shattered me, I was angry, I cried and I thought how on earth we are going to do this, we're going to lose everything we've worked so hard for, & # 39; she said.

Perth man Phil Nelson (left), 65, and his wife Morag (right) flew to Canada in July after their son Karl was involved in a serious traffic accident that caused him to sustain

Perth man Phil Nelson (left), 65, and his wife Morag (right) flew to Canada in July after their son Karl was involved in a serious traffic accident that caused him to sustain

Perth man Phil Nelson (left), 65, and his wife Morag (right) flew to Canada in July after their son Karl was involved in a serious traffic accident that caused him to sustain

Despite the insurer's refusal, Mrs. Nelson said they are happy that her husband survived the fall.

& # 39; It was a fairly low survival rate, so we are very lucky that we still have him, he is out there somewhere, but I don't know if we will ever get Phil back, & # 39; she said.

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In a desperate attempt to get Mr. Nelson home, his family has one GoFundMe page with the hope that it can help them cover the huge costs.

So far, the page has raised $ 71,000 from the $ 100,000 target.

The family estimates the full cost of hospital bills and getting Mr. Nelson home can be half a million dollars.

The family has set up a GoFundMe page with the hope that it can help them cover the huge costs, while Mr. Nelson stays in the trauma department (photo)

The family has set up a GoFundMe page with the hope that it can help them cover the huge costs, while Mr. Nelson stays in the trauma department (photo)

The family has set up a GoFundMe page with the hope that it can help them cover the huge costs, while Mr. Nelson stays in the trauma department (photo)

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