Australia Post delays: Gold Coast family waits for parcel back and forth between Sydney to Brisbane
One man’s incredible mission to have Australia Post deliver his wife’s birthday present as it plays ping-pong on a 10,000km journey between states
- Gold Coast family shattered over late arrival of a birthday present from Australia Post
- Nick told 2GB that he ordered the package online from WA on May 31
- Package traveled back and forth between Sydney and Brisbane four times
- Australia Post says customer provided wrong address, arrives Thursday
- Have you had a similar delay with Australia Post? Email email@example.com
A Gold Coast mother will not receive a birthday present from her disintegrated family in time as the package continues to travel thousands of miles between two states along Australia’s east coast.
It’s been almost three weeks since Nick ordered the gift for his wife Kirsten from Western Australia online from their kids.
The package was sent to a delivery center in western Sydney and has since traveled back and forth between Sydney and Brisbane via Australia Post four times, according to the delivery notice.
It even reached the Gold Coast, its intended destination, before being sent back to Sydney.
Nick has little hope that his wife’s gift ordered on May 31 will arrive Wednesday in time for her birthday.
He described the ongoing debacle as ridiculous.
Australia Post has since responded with a spokesperson telling Daily Mail Australia that the delay was caused by the customer providing the wrong address.
A Gold Coast family has waited three weeks for Australia Post to deliver a parcel (pictured, an Australia Post employee sorting parcels)
“It’s gotten to the point where it’s laughable, it’s like a guessing game of where it will be each day,” Nick told 2GB’s Ben Fordham.
“Australia Post has to change their number in their ads to ‘we’ve been everywhere man’ because it’s not reaching us.”
“If you look at the tracking number the first time, it says there may be delays due to Covid-19.
‘It’s been to Brisbane three times in the last few weeks!
“Maybe I’ll see it someday.”
Nick may be forced to buy a spare gift unless the package miraculously shows up on Wednesday.
He said the tracker’s message indicates the package is currently in Sydney on its way back to Queensland.
“It was a gift from the kids who wanted to get it for her,” Nick said.
“Unfortunately, the kids are a little upset. They wanted to give the present to their mother today. But what can you do?’
Australia Post says package delays were due to wrong address provided
Nick went to Australia Post to ask for answers about the whereabouts of the roaming package, but was unable to help as the package has not been classified as lost.
“You can see exactly where it’s going, of course they’ve scanned it every time, but it’s not reaching us,” he said.
The saga surprised Fordham, who said the pack covered more territory than Burke and Wills did during their expedition across Australia in 1860-1861.
“The pack has made more trips in the past two weeks than I have in years,” he joked.
“Maybe it’ll be in time for her birthday next year!”
Australia Post has since claimed that the customer provided the wrong delivery address.
“After the matter was brought to our attention this morning, we have been able to track the package today and will ensure it is forwarded to the correct address tomorrow,” a spokesperson told the Daily Mail Australia on Wednesday.
“We encourage our customers to ensure all details, including correct zip code and PO box numbers, are correct before shipping their packages to avoid delays.”
The package originally sent from Western Australia has made four round trips between Sydney and Brisbane in the past two weeks
Australia Post estimates packages from Western Australia to Queensland should arrive in 6-8 working days, but says deliveries are still affected by Covid-19.
“While we make every effort to meet this timetable, the actual speed of delivery will depend on where in each state/territory the item is posted to/from, and the level of restrictions and congestion in our delivery network at the relevant time,” the statement said. spokesman. website state.
“Most packages arrive on time, but delays can occur.
“Our operations are impacted by very high numbers of Covid-19 cases in the community.
Ben Fordham weighed in on the saga after being contacted by listener Nick on Wednesday