If you watched a movie on iTunes today and found that it was not in your library, you're not the only one. Users in Canada have reported that their films once owned have disappeared from one day to the next.
According to some users, Apple reportedly deletes films from their libraries without warning – and, worse, without compensation.
The story that originated from Forbes where their reporter John Archer discovered the trend is a reminder of the painful fact that if you have not saved films locally on your device, companies like Apple can remove them from your library overnight.
According to users who have reached private and through Forbes twitter, they never got a message that movies would be removed from the service and, when they confronted Apple via email about the disappearance, "an amazing message from Apple that they are just a shopping front & # 39; Apple is not to blame when a film studio decides that it no longer wants to make its titles available on iTunes. "
The Forbes report goes on to say that some users are compensated with a free rent for the inconvenience, but that those users affected by the removal find that this does not go far enough to repay them for, in some cases , dozens of movies that have been removed from their account.
A victim of general conditions
Granted, this is all a part of iTunes & # 39; conditions.
Amazon has a similar policyjust like Google Play Movies & TV in his conditionsTo: "In certain cases (for example, if Google loses the relevant rights, a service or Content is terminated, there are critical security issues, or there are violations of applicable terms or the law), Google may remove them from your Device or no longer access them to certain Content that you have purchased. "
The difference here is that these users were allegedly unaware and, after their awareness of the situation, were offered little remorse or compensation for their loss – all of which, although legal, is particularly outrageous.
We will contact Apple for more information on the situation and will update this story when we receive an answer from them.