It’s been on sale for less than two weeks.
But many unhappy Apple customers are already returning their $3,500 Vision Pro headphones.
The futuristic headphones were touted as the “ultimate entertainment device” but appear to be causing serious health problems for some users.
On social media, users have complained of headaches, eye strain, and even broken blood vessels after using Vision Pro.
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It’s been on sale for less than two weeks. But it seems many unhappy Apple customers are already returning their $3,500 Vision Pro headphones (file image)
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The Vision Pro went on sale in the US on February 2 and is essentially a computer that you wear on your face.
Early reports indicated that it was very popular, with one analyst estimating that over 200,000 units had been sold during the pre-order period alone.
However, it seems that many enthusiastic buyers are already regretting their purchases.
The weight of the device, estimated between 1 and 1.5 pounds, appears to be one of the key issues.
On X, a user said: ‘In case anyone is curious, I returned my Apple Vision Pro today.
‘Too heavy/uncomfortable (no matter how many combinations of head straps or facial interfaces I tried).’
Another wrote: ‘I bought the Apple Vision Pro and although the technology is amazing… I returned it.
The Vision Pro went on sale in the US on February 2 and is essentially a computer that you wear on your face.
The weight of the device – estimated between one and 1.5 pounds – appears to be one of the key issues
Parker Ortolani, a product manager at The Verge, who first reported the issue, also returned his device, claiming that “the physical trade-offs just aren’t worth it.”
“It’s heavy… wearing it on your head, no matter which of the two straps you use, it really is heavy.”
Other users have reported eye strain and dizziness while using the headphones.
‘This week I bought an Apple Vision Pro, but unfortunately I have to return it. “It gave me a bad headache and dizziness,” one user tweeted.
Another added: ‘It’s hard on your eyes… if you’ve ever worn glasses for the first time or contact lenses for the first time you know what I’m talking about. That’s the same feeling with the Vision Pro.’
Parker Ortolani, product manager at The edgewho first reported the issue, also returned his device, claiming that “the physical trade-offs are simply not worth it.”
Continuing with Threads, Ortolani blamed the headphones for a burst blood vessel. ‘I got a big blood stain on my right eye. Thank you Vision Pro,” she wrote. ‘I literally can’t think of any other reason to have developed this. It just doesn’t happen to my eyes. Not until now’
On Twitter, he wrote: ‘What a bummer day. I can’t believe it, but I returned the Vision Pro.
‘Too uncomfortable to use and tires my eyes. It is clearly the future. It works like magic.
‘But the physical compensations just aren’t worth it for me right now. I’ll be back for the next one, assuming they fix these comfort issues.’
Continuing with Threads, Ortolani blamed the headphones for a burst blood vessel.
‘I got a big blood stain on my right eye. Thank you Vision Pro,” she wrote.
‘I literally can’t think of any other reason to have developed this. It just doesn’t happen to my eyes. Not until now.’
The Verge notes that it is no coincidence that there has been an increase in reports on social media from users saying they returned their headphones this week.
‘“Apple allows you to return any product within 14 days of purchase, and for the first wave of Vision Pro buyers, we’re at that point,” he explained.
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On its support page, Apple says the Vision Pro is “designed for a comfortable viewing experience,” although it adds that some people may “experience symptoms of visual discomfort.”
“When you start using Apple Vision Pro, take a break at least every 20 to 30 minutes,” advises the tech giant.
“If you experience visual discomfort, stop using the device until you fully recover from your symptoms.”
MailOnline has contacted Apple for comment.
APPLE’S TRILLION DOLLAR RISE
1976: Founders Steve Jobs, Steve Wozniak and Ronald Wayne created the company on April 1, 1976 while selling computer kits to hobbyists, each of which was built by Wozniak.
The first product was the Apple I.
1977: Apple launched the Apple II in June, which was the first PC made for the mass market.
Steve Jobs introduces Apple Computer Corporation’s new Macintosh on February 6, 1984 in California.
1981: Jobs became president.
1984: The Macintosh was introduced during a Super Bowl ad break and then officially unveiled during a launch event. It was discontinued a year later and Jobs left the firm.
1987: Apple launched Macintosh II, the first color Mac.
1997: Apple announces it will acquire NeXT software in a $400 million deal that sees Jobs return to Apple as interim CEO. He officially took office in 2000.
Then-Apple CEO Steve Jobs with the iPhone
2001: Apple introduced iTunes, OS X, and the first-generation iPod.
The first iPod MP3 music player was launched on October 23, 2001, at an event in Cupertino, and could hold up to 1,000 songs.
2007: Apple introduces the iPhone.
2010: The first iPad was presented.
2011: Jobs resigned in 2011 due to illness, handing the CEO title to Tim Cook. Jobs died in October of pancreatic cancer.
2014: Apple introduced the Apple Watch. It also introduced its first larger iPhones: the 6 and 6 Plus.
2015: After purchasing Beats from Dr Dre, Apple launched Apple Music to compete with Spotify and other music streaming services.
2016: Apple returned to its roots and announced the 4-inch iPhone SE. Meanwhile, the firm is embroiled in a legal battle with the FBI, with the agency demanding access to the locked phone used by Syed Farook, who was killed in a shooting after carrying out a deadly attack in December in San Bernardino, California. , with his wife. The warrant was withdrawn on March 28 after the FBI said a third party was able to unlock the device.
2017: Apple introduces the iPhone
Apple CEO Steve Jobs speaks at an Apple event at Apple headquarters in Cupertino, California.
2018: In a first for the company, Apple is introducing new features in its latest operating system, iOS 12, that encourage users to manage and spend less time on their devices. The move was prompted by a strongly worded letter from shareholders urging the company to address the growing problem of smartphone addiction among children and teenagers.
2019: In January, Apple reports its first drop in revenue and profits in a decade. CEO Tim Cook partly blamed the sharp decline in revenue from China.
2020: In March, Apple closes all of its physical retail stores outside of China in response to the coronavirus.
2021: In a virtual online event in April, CEO Tim Cook declared Apple’s goal to become carbon neutral by Earth Day. The iPhone 13 was announced later in the year.
2022: The iPhone 14 was announced in September. One of the new features included a new sensor to detect if a user had been in a car accident, as well as an improved camera system.
2023: So far this year, Apple has brought back its ‘Home Pod’ after the first generation was discontinued. The ‘Home Pod’ can be seen as an alternative to Amazon’s Alexa or Google Home as it works with voice commands.