Apple offers FREE replacement for battery holders after an error that prevents them from being charged
Apple offers FREE replacement for battery cases after discovering an error that prevents them from being charged
- Apple replaces free charging cases for various iPhone models
- Replacements affect charging cases for the iPhone XS, XS Max and XR
- Cases could not charge their own batteries and batteries
- Defective items can be replaced by an Apple Store or a certified service provider
Customers who have purchased a phone case for two newer iPhone models may be eligible for a free replacement.
Apple says it will replace cases with built-in chargers purchased for its XS, XS Max, and XR models after problems prevented them from charging the case itself, in addition to problems charging the devices to which they were connected .
Fortunately, charging and not safety is the reason for the replacement, so customers who have purchased the product do not have to worry about overheating or endangering anything or anyone.
Some of the cases (pictured above) could not charge their own batteries and the batteries of the devices to which they were connected. Stock image
According to Apple, defective items were made between January 2019 and October 2019 that can be replaced by Apple itself or at an authorized service provider where they are inspected.
According to the company, dysfunctional cases are removed in an ‘environmentally friendly way’.
All models and colors affected by the problems are covered by the program, according to Apple, and a two-year warranty applies to replacement.
As is standard with most Apple products, the cases are sold at a premium – $ 129 – and come with a number of major customer benefits.
The edge notes that the integration of the cases with iPhones means that users can see the battery life on their phones and also use the Apple light port – the bottom connector of newer Apple devices that connect headphones and chargers.
Apple says the battery enclosures allow at least two dozen additional battery usage hours depending on the user’s usage level and were initially released in January last year.