Apple finally pinches its troubled & # 39; butterfly & # 39; MacBook keyboard in: Tech giant promises to repair defective boards that get stuck and broken as long as users have purchased it in the last four years
- Apple has updated its & # 39; butterfly & # 39; keys with an unknown & # 39; new & # 39; key material
- The mechanism is is used to keep Macs thin, but is probably jammed with dust
- The malfunctions include keys that do not register, duplicate and paste
- A membrane was added under the keys last year, but the complaints persisted
- The repair service now extends to all & # 39; butterfly & # 39; keyboards on Mac laptops
It's called Apple's worst invention ever, and now the & # 39; butterfly & # 39; keys from MacBook are fixed by the company for free.
Newer MacBook keyboards have had constant complaints since their introduction in 2015, and anyone who has bought anything in the last four years can be sent to Apple for repair.
The function is named after the wing-like structures that have been used to make the key-spring mechanism, but often get stuck or break, causing users to become frustrated.
Apple has updated the keys on the new MacBook Pro laptops with Touch Bar to solve the problem, but has also expanded the number of models that will solve the problem.
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The & # 39; butterfly & # 39; mechanism used on MacBook keyboards has been bombarded with complaints since it was introduced in 2015. The new MacBook Pro (photo) released this week has updated keys
The so-called & # 39; butterfly keyboard & # 39; has received a flood of complaints after MacBook owners claimed that keys would repeat unexpectedly, respond inconsistently, or stop working on their notebooks at all.
Apple has previously announced that there is no easy way to fix it.
Last year, Apple said it had added a silicon membrane under its butterfly-shaped keys, trying to see everywhere that dirt and debris are trapped in the small space between the key and the bottom of the keyboard.
Now the tech giant says it's the & # 39; material & # 39; of the keys has changed, making them less likely to fail.
The latest update from the company claims a & # 39; other material & # 39; to use in the latest Macbook Pro 13 and 15-inch models with a Touch Bar, although it has refused to reveal what this is.
On the repair service website, Apple writes: & # 39; Apple has determined that a small percentage of keyboards in certain MacBook, MacBook Air, and MacBook Pro models exhibit one or more of the following behaviors: letters or characters repeat unexpectedly Letters or characters not shown Key (s) feel "sticky" or do not respond consistently "
The butterfly section refers to the mechanism of the key with & # 39; wings & # 39; and can be found on MacBook Pro & # 39; s and Airs from 2015
The latest tweaks to new MacBooks are aimed at improving double typing and missing keystrokes, according to a report from The Verge.
In the specifications of its new MacBook Pro with Touch Bar, Apple writes: & # 39; The MacBook Pro keyboard features a butterfly mechanism – provides four times more important stability than a traditional scissor mechanism, along with more comfort. & # 39;
& # 39; The 13- and 15-inch MacBook Pro models with Touch Bar have a keyboard with a quieter typing experience. And the spacious Force Touch trackpad gives your fingers a lot of freedom of movement and click. & # 39;
The company also makes all butterfly keyboards suitable for free repairs, including the latest models, if they do not meet expectations.
To this end, they have expanded the range of laptops that are eligible for all butterfly keyboards to keep customers happy.
Apple has announced that some of its laptops experience errors with the keyboards and offers to repair them for free. The so-called & # 39; butterfly & # 39; keyboard is susceptible to malfunction when debris falls below the keys and it has been found that there is no easy way to fix it (Stock Image)
From now on all laptops with the butterfly keys will receive a free examination and possible replacement of the entire keyboard.
To do this, users must find an Apple-authorized service provider and make an appointment to have their machine examined.
Users who have paid to have their keyboard repaired can also contact Apple about a refund.
Thirteen models are covered in total. The support page that Apple posted describes the program, noting that devices will now be supported for all & # 39; butterfly & # 39; keyboard purchases (Stock Image)
The company based in Cupertino has already been hit by three lawsuits involving the super-thin keyboards.
Apple first introduced the new keyboard design in 2015, with the launch of its 12-inch MacBook.
To be able to place a full keyboard in the small frame of the notebook, which measures only 0.35 cm (0.14 inch) at the thinnest point, Apple reduced the displacement of the keys with its new & # 39; butterfly mechanism & # 39 ;.
The company stated that this new design improved the stability of each key when it was pressed by the user.
WHICH MODELS ARE AVAILABLE FOR A FREE NEW KEYBOARD?
Apple has acknowledged and admitted that some of its laptops are performing unexpectedly.
Messages have been swarming about Apple's & # 39; butterfly & # 39; keyboard for some time, allegedly double-typing the same letter, & # 39; sticky & jam.
Apple has announced that either an Apple-authorized service provider will operate eligible MacBook, MacBook Air, and MacBook Pro keyboards free of charge and will replace keys or provide the entire keyboard pending investigation.
Eligible models include:
- MacBook (Retina, 12-inch, early 2015)
- MacBook (Retina, 12-inch, early 2016)
- MacBook (Retina, 12-inch, 2017)
- MacBook Pro (13-inch, 2016, two Thunderbolt 3 ports)
- MacBook Pro (13-inch, 2017, two Thunderbolt 3 ports)
- MacBook Pro (13-inch, 2016, Four Thunderbolt 3 ports)
- MacBook Pro (13-inch, 2017, Four Thunderbolt 3 ports)
- MacBook Pro (15-inch, 2016)
- MacBook Pro (15-inch, 2017)
- MacBook Pro (13-inch, 2018, four Thunderbolt 3 ports)
- MacBook Pro (15-inch, 2018)
- MacBook Pro (13-inch, 2019, Four Thunderbolt 3 ports)
- MacBook Pro (15-inch, 2019)
To identify the model of your computer and to see if it qualifies for this program, choose Apple menu> About this Mac on the device.
For those who experience problems, Apple has a new one supporting document details about the MacBook and MacBook Pro keyboard service program.
You can have your keyboard repaired by:
Go to an Apple-authorized service provider.
Make an appointment at an Apple Retail Store.
Email on your device to the Apple Repair Center.
To prepare your device for maintenance, you must first back up your data.
Maintenance will be carried out free of charge. For anyone who already had problems and had to pay for maintenance through Apple, the company reimburses the costs of the repair.
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