Anger when St George Bank customers are told their balance is ZERO amid Visa debit card chaos

Anger as Australian bank customers cleared their bank balance to ZERO amid debit card chaos – with several thousands falsely charged

  • St George Bank customers have drained all the money in their bank account
  • The institution has confirmed the issue that duplicated debit card transactions
  • Hundreds of customers expressed their outrage to the bank on Twitter on Sunday
  • Many claimed that the outage made them unable to buy groceries or pay their bills


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St George Bank customers have drained all the money in their bank accounts after a double issuance of a debit card.

The Westpac-owned banking giant confirmed it was dealing with an outage that left customers with empty bank balances and even overdrafted accounts.

“We are aware of an issue affecting some of our customers where Visa debit card payments have been duplicated overnight,” St George Bank tweeted at 10am on Sunday.

St George Bank customers emptied their accounts after an issue was confirmed via the institution's Twitter account

St George Bank customers emptied their accounts after an issue was confirmed via the institution’s Twitter account

By 6 p.m., the bank announced that the issue had been “solved and customer balances restored,” but not before those affected expressed their outrage.

Customers tweeted that they couldn’t buy food or get any money at all because their bills were completely cleared.

One frustrated person said over a thousand dollars had been double charged, and when they tried to transfer money, their balance remained overdrawn.

The glitch saw debit card transactions duplicated, leaving the customer blank and red colored bills

The glitch saw debit card transactions duplicated, leaving the customer blank and red colored bills

The glitch saw debit card transactions duplicated, leaving the customer blank and red colored bills

Another angry banker was stunned by the matter, saying, ‘This is insane – I can’t believe this is even possible. You left SO many people with 0 money.”

Other customers were also clearly confused as to why the bank did not directly notify customers of the potential malfunction in their system.

Daily Mail Australia has contacted St George Bank for comment.

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