Ambulance confidence warns its crew not to rely on navigation systems amid fears that they may be delayed in reaching patients by being guided on slower routes
- There were 77 incidents last year caused by a problem with navigation systems
- The incidents were within the South East Coast Ambulance Service Foundation Trust
- Two had the potential to cause damage – but no one was affected, a report reveals
- Officials have told drivers to use local knowledge and to operate satellite navigation settings
An NHS ambulance trust has told its crew not to rely on navigation systems because of the fear that they may cause delays in reaching patients.
The bosses of the South East Coast Ambulance Service Foundation Trust say the staff & # 39; where possible & # 39; use local knowledge.
It came after the confidence revealed that 77 incidents were caused by accidents with navigation systems last year.
Two of them were seriously examined because the patient could have been seriously affected – but it turned out that no damage had been done.
The trust, which includes thousands of residents in Kent, Surrey and Sussex, said it was patient safety & # 39; extremely serious & # 39; takes.
An NHS ambulance trust has told its crew not to rely on navigation systems because of the fear that they may cause delays in reaching patients. Stock photo
Concerns about satellite navigation were first raised at an entry meeting in July, Health diary reports.
A report said: & # 39; 77 incidents were reported in the course of 2018/2019, 36 of which in Thanet alone. & # 39;
It added that two of the incidents registered in February were declared serious incidents & # 39; because they may have resulted in damage & # 39 ;.
An investigation showed in some cases that the ambulance crews changed the GPS settings to truck mode.
This caused more difficulties and made it more likely that the GPS system sent an ambulance via an incompatible route.
It was also found that this setting could not be blocked for selection.
EMBULANCE SERVICES SEE 33,000 EMPLOYEES STOPPING SINCE 2010
Ambulance services have seen a jump in the staff leaving the staff, showing figures from May 2019.
More than 33,000 employees in England have left their jobs since 2010, raising concerns that patients may have to wait longer in blue light emergencies.
Ambulance teams are at the front line of the NHS, with a third being the victim of violence in the past year.
There has been a recent recruitment crisis, resulting in a staff shortage of nearly 1,000 employees last year.
New figures now show the number of people leaving the NHS ambulance trusts, reaching 4,875 in 2017-18.
That is an increase of 80 percent over the 2,704 who left in 2010-11, although the figure is not only for paramedics and takes into account retirements and people switching between ambulance trusts.
The statistics come from the Labor Party and Secretary of Shadow Health Jonathan Ashworth said it was evidence of a & # 39; retention and recruitment crisis that hit our NHS & # 39 ;.
The London Ambulance Service has had to fill most vacancies, with more than 4,000 people jumping off in less than ten years. The figures include managers, qualified ambulance staff and support staff.
Last year it was reported that one patient had waited 62 hours for an ambulance in Wales, while the ambulance services in the east of England, the southeast coast and the South Central were all waiting for more than 24 hours in the year until June 2018.
Employees at the trust office have now been told to turn off U-turn avoidance settings and to check if their device is set to the fastest route.
Main roads are advised to be taken on long routes, with GPS only useful in the latter part of the tip, the organization said.
The management documents noted that the number of reported incidents has begun to decrease, but the situation continues to be closely monitored.
In a statement, SECAmb said: “We take patient safety very seriously and encourage employees to report every possible incident related to patient safety.
& # 39; While the governance process is ongoing, the two serious incidents have been further investigated.
& # 39; And although GPS was a contributing factor, it was determined that there was no damage caused by the problem.
& # 39; We recognize that problems with Sat-Nav systems can occur and we will always investigate concerns raised.
& # 39; Using GPS to answer 999 calls has huge benefits.
& # 39; Wherever possible, employees are also encouraged to use local knowledge and consider using their mobile data terminal that has main road maps for planning longer routes. & # 39;
The number of staff leaving NHS ambulance trusts has risen in level in recent years.
4,875 ambulance personnel left their jobs in 2017-2018, an increase of 80 percent compared to 2,704 who left in 2010-11, according to figures.
The number is not only for paramedics and takes into account retirements and people who switch between ambulance trusts.
It is believed that the chronic shortage of NHS personnel and ongoing recruitment problems lie behind the NHS that pays around £ 250,000 per day to private ambulance companies.
SECAmb spent £ 9,210,426 on private ambulances in 2018 – 2019 and recorded patient waiting times of more than 24 hours in the year until June 2018.
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