Amazon says goodbye to its Try Before You Buy service for Prime members.
The benefit allowed Prime subscribers to try on select clothing, shoes and accessories at home before completing a purchase.
It is scheduled to end on January 31, tLast day eligible customers can place orders using the benefit.
Shoppers expressed disappointment at the news, calling it “a total bummer” and asking why the Amazon Prime benefit was going away.
‘Pity. I’ve been using it for the first time to make sure some work shoes fit me. “It’s been pretty convenient,” said one Reddit user. wrote.
‘It’s a shame the feature is disappearing. I used it many times to try on clothes,” said another.
Others were not as impressed with the service.
“I’m actually surprised, although I think it’s too painful to try before you buy, I didn’t think that feature was going away anytime soon,” wrote one Reddit user.
Amazon launched ‘Try before you buy’ in 2018 after testing it under the name ‘Prime Closet’ in 2017
‘I called this!’ added another. “There were basically no bras available there for the last 6 to 8 months and I assumed they would close it.”
Amazon explained the reason for the decision in a statement earlier this month.
In a statement, an Amazon spokesperson cited the limited scope of the program and the Increasing use of recommendations to improve size. powered by artificial intelligence on the e-commerce platform.
“Given the combination of Try Before You Buy only expands to a limited number of items and customers increasingly use our new AI-powered features such as virtual try-ons, personalized size recommendations, featured reviews, and enhanced size charts to make sure they find the “If it’s a good fit, we’re phasing out the Try Before You Buy option,” the spokesperson said.
Amazon began testing Try Before You Buy under the name Prime Wardrobe in 2017, and the program officially launched in 2018.
Customers can order up to six items of clothing on a trial basis and then have seven days after receiving the merchandise to return any unwanted items without being charged.
The service competed with personal styling services such as Stitch Fix, Rent the Runway and Wantable.
Amazon will continue to offer Prime members free returns on eligible products delivered to a US address.






Social media users were disappointed to discover that Amazon was removing its ‘Try before you buy’ service.
Buyers using this feature can select the item they want to return in “Your Orders”, explain the reason for the return, and take it to a drop-off location that accepts unlabeled or unboxed returns.
Products eligible for return must weigh less than 50 pounds and be in “new, unused condition” for up to 30 days after purchase.
Amazon will deduct the cost of return shipping from the refund if customers choose to ship it back to the company via the postal service.
The Seattle, Washington-based company confirmed that its net sales for the third quarter ending September 30, 2024 were $158.9 billion, an increase of 11 percent compared to the same period in 2023.
The company is expected to continue its success in 2025 and experts at Suggestion classifications Insist that the growth of its AI-powered web services will be a reason why customers should buy AMZN stock.
Meanwhile, in December Amazon eliminated a different Prime benefit: Amazon Today, a service that offered same-day delivery from select brick-and-mortar stores in customers’ neighborhoods.
Unlike traditional Prime delivery, which ships items from Amazon’s warehouse network, Today connected customers with local retailers like Staples, Petco and SuperDry.
Prime members enjoyed the service for free on orders over $25, with a $2.99 fee for smaller purchases. For non-Prime customers, rates vary by retailer.
Amazon told DailyMail.com at the time that the service was facing a crisis due to “overlap” with its other delivery services.