Amazon is putting new delivery customers from Amazon Fresh and Whole Foods on the waiting list amid rising demand
New customers who sign up for home delivery from Amazon Fresh or Whole Foods Market now have to go through a waiting list before they can order groceries. Amazon announced the new procedure yesterdayand adds that the company “increases capacity every week and will invite new customers to shop every week.” For selected Whole Foods locations, opening hours will be adjusted “ to focus solely on online shopping during this period, ” and Amazon notes that its own full-fledged grocery store has now opened in Woodland Hills, California, but for the time being focuses solely on online ordering and delivery.
Delivery times for Amazon Fresh and Whole Foods Market are increasingly difficult to secure during the COVID-19 pandemic, and Amazon says it is coming up with a system that should at least bring more order to the situation.
“In the coming weeks, we will launch a new feature that will allow customers to save time for shopping,” the company said in a blog post. “This feature gives delivery customers a virtual” place in line “and allows us to distribute delivery windows on a first-come, first-served basis.” Amazon acknowledges that despite continued efforts to add more capacity, customers will likely still find it difficult to find a delivery period. At the very least, it’s trying to make available slots more visible by posting that information directly on the Amazon Fresh homepage.
In a separate update this morningAmazon announced that it has already hired the 100,000 employees it promised to hire last month to meet customer demand. “Today, we are proud to announce that our original promise of 100,000 jobs has been fulfilled and that those new employees are working in locations across the United States to serve customers.”
Now Amazon claims it will hire another 75,000 people in “this unprecedented time.”
We know that many people have been affected economically as jobs in areas such as hospitality, restaurants and travel are lost or lost as part of this crisis and we welcome anyone out of work to join us at Amazon until things return to normal and their previous employer able to return them.
Amazon also said it expects to spend $ 500 million (rather than the $ 350 million originally stated) on wage increases for those workers who put themselves at risk of giving food and other essential items to millions of people. Amazon’s premier online store continues to prioritize fast delivery of household items, with shipping times for most other products extended through May.