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All the airline drama; Grocery CEOs say they’re not price gouging: CBC’s Marketplace cheat sheet


CBC’s Marketplace assemble the customer and health news you require from the week.

Customer and health news you require from the week

Jenny Cowley · CBC News


The tail of an aircraft with the words Flair as it flies in a blue sky.

Style Airlines submitted a $50-million suit versus a number of plane-leasing business, after 4 of their rented planes were taken. (The Canadian Press/Ho, Flair Airlines)

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Here’s whatever you require to learn about Flair Airlines today

A light green indication that states 'style' and 'flyflair.com' on it.

A Flair Airlines indication at the Winnipeg Richardson International Airport on Feb. 1, 2023. (Gary Solilak/CBC)

It has actually not been a relaxing March Break for Flair Airlines.

Last weekend,the discount rate provider stated travelers were impacted after 4 of its rented airplanes were taken in Toronto, Edmonton and Waterloo, Ont., in what the business is calling a business disagreement.

Style’s CEO Stephen Jones stated simply under 1,900 travelers were impacted, which the airline company has becausegone back to organization as typical

Jones stated he thinks the seizure was linked to the lessors’ discussions with “another airline company” however stayed tight-lipped on which airline company he believed it was.

“We were a couple of days late on a million dollars and to have this action taken is incredibly uncommon,” he stated.

Simple days later on, Flair Airlines submitted a $50-million suit versus a number of plane-leasing business, declaring the seizure was “illegal.”

“The seizures were managed in a bad faith and destructive way that caused the optimum possible damage on Flair, consisting of by disrupting its guest relationships and trust,” the declaration of claim checks out. None of the accusations have actually been shown in court.Find out more

Mentioning airline company mayhem …

2 travelers waiting with their baggage at their airport.

Canada’s airlanes are dealing with numerous fines associated with mass flight hold-ups and cancellations. (CBC)

The Canadian Transportation Agency (CTA) has actually fined Canada’s significant airline companies for numerous offenses associated with mass flight hold-ups and cancellations last summertime and December.

The offenses were typically connected to airline companies stopping working to upgrade travelers throughout flight interruptions, or not quickly resolving their payment claims.

Some guests and market professionals argue the fines, which generally vary in between $2,500 and $39,000, aren’t much of a deterrent for airline companies.

“The fines are low,” stated Ian Jack, a representative for the Canadian Automobile Association, a non-profit travel bureau. “We have yet to see the regulator actually draw out a huge stick on anything.”

The CTA administered the greatest fine– $126,000– to Sunwing for 36 infractions for stopping working to keep guests upgraded throughout flight hold-ups in December. Learn more

In more airline company news, WestJet was simply authorized to purchase Sunwing with some conditions, consisting of offering service to more Canadian cities.Find out more

Grocery CEOs state cost gouging accusations are ‘merely not real’

A male with brown hair, glasses and using a match sits at a little microphone, beside another guy in the background, and searches for.

Michael Medline appeared in front of the committee, as did Galen Weston, who is displayed in the background of this image. (Blair Gable/Reuters)

The heads of Canada’s greatest grocery chains pressed back at claims they are profiteering from high inflation today, informing legislators that they aren’t the reason for high food costs– and declaring their revenue margins are as narrow as ever.

“We are not benefiting from inflation, it does not matter the number of times you state it … it is merely not real,” stated Michael Medline, the CEO of Empire Foods, which owns Sobeys, FreshCo, Farm Boy, Foodland and other chains.

Medline was speaking with the Standing Committee on farming and agri-food, which is penetrating the reasons for food inflation, which has actually escalated to its greatest level in years.

Costs for food bought at supermarket increased by 11.4 percent in the year as much as January, according to Statistics Canada. That’s nearly two times the general inflation rate of 5.9 percent because very same duration.

Medline was summoned to speak, together with his equivalents at competing Loblaws, led by Galen Weston, and Eric La Flèche, president and CEO of Metro, which owns Food Basics and other chains.

Together, those 3 business comprise most of Canada’s grocery market, with countless shops throughout the nation. Earnings at all 3 are up dramatically in the pandemic, however all 3 state their revenue margins on food are razor-thin.Learn more

What else is going on?

The CRTC is introducing assessments to lower web costs and enhance competitors
They’re likewise enforcing an instant 10 percent decrease on wholesale rates.

BMO has actually signed an offer to purchase AirMiles
They state the offer will have no effect on our point balances.

There’s a brand-new commitment program from Canadian Tire
And it will cost you $89 a year.

Market requirements your aid

The words cars and truck rental issues revealed over a red background, over a picture of a row of automobiles.

Have you ever had a booking for a rental automobile, just to appear and be informed a car wasn’t readily available? We wish to find out about it. Reach us at marketplace@cbc.ca.

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Jenny Cowley is an investigative reporter in Toronto. She has actually formerly reported for CBC in Nova Scotia. You can reach her at Jenny.cowley@cbc.ca.