A wave of unruly and frightening passenger behavior on flights has prompted the president of the Association of Flight Attendants-CWA for a change.
Sara Nelson, who leads a union of about 50,000 cabin crew members, calls the amount of unruly behavior on planes ‘completely nuts’ in comments on CNBC on Friday.
“This is an environment we’ve never seen before, and we can’t wait for it to be over,” said Nelson on Squawk Box. “It’s a constant combative attitude … it has to stop.”
Earlier this week, the Federal Aviation Administration reported that it had received nearly 2,500 complaints of unruly behavior so far in 2021, including about 1,900 complaints of mask mandate violations.
It also fined five passengers ranging from $ 9,000 to $ 15,000, including two accused of assaulting crew members.
Sara Nelson (right), who heads the Association of Flight Attendants-CWA, said in comment to CNBC on Friday that unruly behavior has gone “ completely crazy. ”
Earlier this week, the Federal Aviation Administration reported that they have received nearly 2,500 complaints of unruly behavior so far by 2021.
Nelson noted that reports of unruly behavior are 20 times higher than those of a typical calendar year, and are likely related to the “ political issue ” of mask mandates.
“Typically what flight attendants will do, when we see a conflict developing on the plane, we are trained to de-escalate,” said Nelson. “We’re looking for our helpers.”
The different mix of passengers currently flying makes those de-escalations more challenging, she said.
‘It’s very difficult if you don’t have people on the plane who fly regularly, who know the program a little bit, who are our typical people we go to, at least create peer pressure, but also help to try and calm these incidents , ‘said Nelson.
Nelson called for better coverage of the consequences of unruly behavior and said she would welcome a temporary restriction on alcohol sales.
“ Often times these events are exacerbated by alcohol, so we have asked the government and the airlines to make sure they don’t sell alcohol at this time, because that just adds to the problem that is clearly out of control, ” Nelson said .
A woman was arrested last weekend, charged with beating a Southwest Airlines flight attendant, knocking her teeth out. She was charged with a felony battery.
Vyvianna Quinonez, 28, was enraged when she was told to fasten her seat belt on a flight from Sacramento to San Diego on Sunday and punched the flight attendant in the face, KTXL reported.
Quinonez was escorted off the flight by the San Diego Harbor Police Department when the flight attendant, who was not named by name, was left with a bloody face and taken from the flight in a wheelchair.
Vyvianna Quinonez, left, reportedly got furious when told to buckle up her seat belt on a flight from Sacramento to San Diego on Sunday
Southwest spokesman Chris Mainz said Quinonez ignored the flight crew’s reminders to wear a seat belt and stow her tray. On Thursday, Southwest banned Quinonez from flying with them in the future, according to the Associated Press.
A New Yorker is accused of attempting to take off a flight attendant’s dress a few weeks ago, after becoming enraged at not collecting her trash, police said.
Chenasia Campbell, pictured in court in Brooklyn on Monday, allegedly assaulted a flight attendant during an argument over her trash not being collected
The defendant, who was pictured outside Brooklyn federal court on Monday, was unemployed at the time of the alleged plane strike
Campbell covered her face to try to protect her identity from photographers, and was released on $ 15,000 bail
Chenasia Campbell, 28, was reportedly gutted on an American Airlines flight from Miami to JFK on an evening flight after accusing a crew member of not collecting her trash.
She was charged with assault charges in the Brooklyn Federal Court. A criminal complaint states that Campbell was traveling from Miami to New York on Sunday when the incident occurred.
It said she got up from her seat halfway through the three-hour flight, followed a flight attendant to a crew compartment on the plane, and started arguing.
A second flight attendant intervened and tried to separate the two women, after which Campbell, who previously worked for the New York State Office for People with Developmental Disabilities, accused the second crew member of pushing her.
Campbell, 28, was arrested after landing at John F Kennedy International Airport, pictured, in New York City on Sunday evening
Chenasia Campbell, 28, has been accused of meddling with flight crew members and flight attendants for beating up a flight attendant on an American Airlines flight
‘[Campbell] then hit the victim with closed fists and pulled the victim’s hair, ” the document states.
“At one point during the altercation, the suspect tried to pull up or take off the victim’s dress,” the charge said.
The brawl came to an end when she was held and handcuffed by an off duty NYPD officer who was also on board the jet.
The flight attendant sustained scratches on her arm and cheek, bruises to the forehead and leg, swollen hands and a tense neck, but refused medical attention.
A public defender representing Campbell told the court that his client is currently in a mental health treatment program, reported NBC New York.
In one clip, passengers on the plane can be heard asking why one woman is fighting another person. An occasional shove and shove can be seen as people try to separate the group
In March, two American Airlines passengers got into an argument that physically bulged after landing in Phoenix, Arizona.
Clips showed the aftermath of the altercation when the plane was at Phoenix Sky Harbor International Airport after the short flight from Los Angeles International Airport on Sunday.
Multiple people who shared videos noted that they nearly missed connecting flights in anticipation of the commotion.