- Venting on Reddit, the anonymous traveler shared a photo of her plane seat
- “My disappointment was immeasurable and my day was ruined,” the woman said.
- She shared that she reserved a window seat, but instead got a wall panel with no view.
A woman has expressed outrage after claiming she paid extra for a window seat on a plane, only to discover she was sitting next to a solid panel.
Ventilation redditThe anonymous traveler shared a photo of her seat on a recent Delta flight with no view in sight.
He explained that the seat was positioned in front of the exit row seats, where those passengers had a window and additional legroom.
While she wasn’t worried about the extra legroom “considering I’m 5 feet tall at all,” she was “a little frustrated” by the lack of view.
A woman has told of her outrage after paying extra for a window seat on a plane, only to discover she was sitting next to a solid panel. She expressed her outrage on Reddit and shared this photo.
In the comments section, she revealed, “I was excited to board the plane knowing my seat was A12.
‘My smile slowly faded as I approached my seat counting the passing rows. “My disappointment was immeasurable and my day was ruined.”
He added that because it was a fully booked flight, there were no other seating options available.
The flight attendants said they could put her on a new flight, but the Reddit user said she was traveling with her family, so that wasn’t an option.
And he concluded: “It was disappointing, but I didn’t make any fuss.” It was a little infuriating.
Many commentators identified with the terrible experience of the young woman’s missing window.
One person wrote: “If this had happened sooner at Delta, I contacted them afterwards and they gave me a few thousand miles in exchange.”
Another commenter revealed that the same thing happened to her. en route to Costa Rica and shared a similar photo of a wall panel instead of a window.
One commenter wrote: ‘Delta doesn’t charge for window seats. ‘They charge for the Comfort+ and Exit rows. She is sitting in an exit row, that’s why she paid more’ (file image)
One commenter revealed that the same thing happened to them on the way to Costa Rica and shared a similar photo of a wall panel instead of a window.
“I was so fucking angry,” she exclaimed.
Offering some advice to prevent the same incident from happening, another said: ‘Next time check a seating map.
‘Some airplanes have air conditioning ducts that go from under the floor to the ceiling, they sacrifice one of those windows to pass said ducts.
“Some, as in your case, will install a row of seats next to an emergency exit, but the door frame does not allow for an additional window.”
Some other Reddit users suggested that the young woman had paid more to sit in an exit row, which invalidated her complaint with the airline.
One commenter wrote: ‘Delta doesn’t charge for window seats.
‘They charge for the Comfort+ and Exit rows. She is sitting in an exit row, so she paid more (not for the window, but for the legroom).
‘All other island and window seats were probably taken in main economy class. Source: I live on airplanes (I fly several times a week)’.
However, the young woman responded: ‘I wasn’t in an exit row. That was the line behind me. They had a window seat and more legroom.’
When asked about the incident, a Delta representative told DailyMail.com: “If the customer wishes to contact us directly with more details about their trip, we will investigate what happened and fix it.”
‘By the way, Delta offers many seat assignments, including window seat assignments, for free.
‘Preferred seats, which consist of aisle and window seats near the front of the aircraft, bulkhead aisle and window seats, and exit row seats, are available for purchase.
‘Delta also doesn’t charge families to sit together; If families need help assigning seats, they can do so directly on delta.com during the reservation process or they can call us for help after making the reservation before arriving at the airport (800-221-1212).’