Two people were injured aboard an Air New Zealand flight.
A passenger and a crew member were injured during turbulence on the NZ607 from Wellington to Queenstown on Sunday afternoon.
Two ambulances arrived at Queenstown Airport after the passenger was burned by hot coffee and the crew member hit the roof of the plane.
A Hato Hone St John spokesperson said two patients were taken to Lakes District Hospital in “moderate” conditions, New Zealand Herald reported.
A passenger and a crew member were injured during turbulence on the NZ607 from Wellington to Queenstown on Sunday afternoon.
A passenger on the flight said the flight attendants were serving hot soft drinks when they accidentally spilled hot coffee on a passenger, the Crux reported.
“She received burns and a paramedic treated her,” he said.
“I had some blisters.”
The passenger said the turbulence was the worst she had ever experienced.
“The jerks and falls, the tilting slightly to the sides, it felt like those parts where you go on a roller coaster and you start falling and then you go back up,” he said.
Air New Zealand’s head of safety and operational integrity, Captain David Morgan, confirmed that a customer and a crew member were injured on Sunday.
Air New Zealand’s head of safety and operational integrity, Captain David Morgan, confirmed that a customer and a crew member were injured on Sunday.
“The safety and well-being of our customers and crew is our number one priority, and our crew are trained to respond to these situations,” he told Daily Mail Australia.
‘Our operating procedures describe our onboard response to different levels of turbulence, including details about when passengers and crew should take their seats during the flight. Occasionally, clear-sky turbulence may occur when the choppy air is not visible to the flight crew.
“We are always reviewing our operating procedures in accordance with regulations and international best practices to ensure the safety of our customers and crew is prioritized.”